This training course is split into two modules:

Module I – The Security Officer Leadership Programme

Module II – Developing Practical Skills & Techniques for Security Officers

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Security Officers and Guards are professionals who work in a variety of organizations and with diverse groups of people.  As such, they require the necessary skills and knowledge to enhance both personal and organizational performance.  As quickly as the world and its continents change and develop, so do risks and threats of dealing with people of this world.  Organizations can no longer view security departments and employees as lower-level functions.  These departments and their employees need leadership and management skills which allow for alignment with the organizational vision, mission and goals.  In order to ensure staff in these departments function effectively within the realm of the larger organizational objectives, it is essential that security officers have skills to lead their staff and department teams and individual guards have the required skills and expertise to provide an effective response to implementing successful security.

In order to achieve a consistent level of best practice in leadership and management the security officer and guard needs to understand the requirements of the industry, their organization and department, their team and their security projects.

This comprehensive “The Security Officer Development Programme” is designed to equip delegates with skill, knowledge and ability to perform their duties to international standards and current best practice in both leadership and management areas.  This The Security Officer Development Programme training course is an opportunity to develop leadership skills that will assist in working better together, learning to handle conflict situations, implementing time management techniques and understanding the need to have an attitude that is accepting of change.  The training course is structured to develop management skills in technical security areas of roles and functions, risk assessment, legislation, health/safety, incident control and crisis management.  This highly interactive and hands-on training course is designed to empower participants to have an opportunity to learn, understand and practice techniques that make security work more efficient and effective, therefore creating conditions for productivity.

This The Security Officer Development Programme training course will feature:

• Health and safety awareness
• Change management
• Specialist security knowledge and awareness
• Preparation, planning and risk assessment
• Log keeping, post incident reporting, problem solving and analytical thinking
• Conflict management and techniques for diffusing aggressive situations
• Effective communication and methods for team cooperation
• Project and performance management
• Human interaction and communication
• Personal organization and time management
• Diversity understanding

By the end of this training course, participants will be able to:

• Identify best management practice and effective policy implementation on leading security officer principles
• Effectively operate and interact with a security function
• Identify communication strategies to build more productive communications
• Learn how to create rapport, build trust and establish credibility in a work group
• Understand the roles of Security Officer
• Understand that communication is vital to successful, productive work groups
• Identify and understand personality styles of colleagues and others in the workplace
• Know how to effectively diffuse and deal with conflict
• Run a pro – active professional security team in a multicultural environment
• Understand the legal and moral considerations on security
• Use techniques to assist others in change that impacts security coordination
• Build positive interpersonal techniques in team relationships
• Use techniques of effective and efficient time management
• Recognize the need and value of diversity among members of a work group
• Use techniques to assist in conflict problem resolution
• Recognize the most typical symptoms of tension in oneself
• Use personal change strategies to ease tension in work groups

The course will be of benefit to those who find themselves responsible for or involved with mobile or static guarding or implementing guarding security in both the public and the private sector.  In addition, it will raise the awareness for those personnel who have been allocated ‘potential’ or specific tasks in an existing security programme yet have had insufficient time to devote to the subject.

This The Security Officer Development Programme training course is suitable to a wide range of professionals but will greatly benefit:

• Security supervisors / officers
• Facility supervisors / officers
• HR and administrative supervisors responsible for security
• Health and Safety / Fire personnel

This The Security Officer Development Programme training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.  The delegates will be involved in the latest trends in seminar presentations. The classroom presentations are made up of interactive practical exercises, supported by audio visual material and case studies. Delegates will be expected to participate actively in relating the principles of security management to the specific needs for their industry.  This practical development of skills will benefit delegates who then can return to work ready for implementation of security measures and plans.